MSMP Telehealth Toolkit

Due to the rapidly changing situation with COVID-19, Medical Society of Metropolitan Portland has put together a toolkit to offer providers assistance in setting up telehealth. 

The toolkit offers the following telehealth resources:

  • Clear instructions on creating a HIPAA and HITECH compliant account
  • A customized email template for providers to send to patients detailing instructions necessary to prepare for their telehealth appointment
  • Customized telehealth consent form with the provider’s name and any other pertinent information filled in
  • Resources to COVID-19 specific telehealth information
  • MSMP staff available for questions and assistance on all the above

If you are interested or in need of establishing telehealth services, please let us know by contacting amanda@msmp.org so that we can provide you step by step instructions– we are here to help.

MSMP Physician Wellness Program

MSMP’s Physician Wellness Program offers confidential counseling removing all barriers that typically prevent physicians from getting the help they need. The program is free to all physicians, physician assistants and nurse practitioners.

Due to the rapidly changing situation with COVID-19, MSMP has enhanced and extended telehealth through the Physician Wellness Program. Your privacy and security are extremely important to us, and our telehealth services comply with HIPAA and HITECH requirements. To schedule a telehealth appointment, please contact one of our psychologists directly.

For additional information, visit www.MSMP.org/Wellness-Program.

Oregon Health Authority Guidance on Resuming Non-Urgent Procedures

On April 29, 2020, the OHA released guidance on resuming non-urgent procedures. Clinics must have adequate PPE, implement strict infection control and ensure patients have access to the necessary associated care. Resumption must start slow and be reassessed every two weeks. Guidelines for hospitals and ambulatory surgical centers are also available online.

Healthcare Coverage for Unemployed Patients

Today the AMA released a statement regarding its efforts to increase awareness of healthcare options for people experiencing unemployment. At healthcare.oregon.gov, Oregonians can research and apply for the Oregon Health Plan (OHP) or marketplace plans. Depending on income, some patients may qualify for subsidies to reduce the cost of purchasing a marketplace plan. All marketplace plans cover pre-existing conditions and essential health benefits. The AMA cautions against the purchase of short-term, limited duration plans that may offer only very limited benefits and may not cover pre-existing condition.

Oregon Health Authority Telemedicine Webinar

Telemedicine is being expanded during the COVID-19 emergency. Learn more about the changes in this webinar from the Oregon Health Authority.

Physicians Answering Service

Physicians Answering Service is available 24/7 for anyone that is working shorthanded due to the Coronavirus. They offer overflow message taking, dispatching, call outs, etc. You can reach Rhea Brightmon at 503-228-4080 or r.brightmon@physiciansanswering.com.

COVID 19 Cleaning/Sanitizing and Biohazard Cleanup

Service Team of Professionals is prepared to dispatch specialized teams to apply CDC recommended chemical disinfectant prior to, or after, a COVID 19 exposure occurs. They have the ability to set up and move containments for areas needing to remain in operation during the sanitization process. Mobilization teams are dedicated to providing rapid emergency response 24/7 so you can have peace of mind in the event of exposure or as a precautionary action. Call 808-357-7689 (cell) or email lucky@stoporegon.com for more information.


The Doctors Company

Retired Physician Volunteers Receive No-Cost Malpractice Coverage during COVID-19 Pandemic

The Doctors Company has announced they will extend medical professional liability coverage at no cost to retired healthcare professional members coming back to volunteer to provide care during the COVID-19 pandemic. The Doctors Company defines “volunteer” as a retired healthcare professional providing professional services for no fee, salary, or other compensation—with the exception of expenses incurred delivering those services.

Your decision to return as a volunteer will have no impact on your extended reporting period, or tail coverage, with The Doctors Company, nor on your TributeĀ® Plan award. 

To enroll in this coverage, complete an online form or call (800) 421-2368, press 1 for Member Services, then press 6 for coverage activation. 

National Academy of Medicine

In the face of the unprecedented challenges created by the COVID-19 pandemic and the accompanying global public health emergency, the National Academy of Medicine’s Action Collaborative on Clinician Well-Being and Resilience is giving its attention to this issue.

Even before the COVID-19 outbreak, many clinicians already faced burnout, as well as stress, anxiety, depression, substance abuse, and even suicidality. Now this crisis is presenting clinicians with even greater workplace hardships and moral dilemmas that are very likely to exacerbate existing levels of burnout and related mental health problems.

The following resources offer more information on how to support the health and well-being of clinicians during public health emergencies, including the COVID-19 response. 

AMA Releases Special Coding Advice Related to COVID-19

New guidance from the American Medical Association (AMA) provides special coding advice during the COVID-19 public health emergency.

One resource outlines coding scenarios designed to help health care professionals apply best coding practices. The scenarios include telehealth services for all patients. Examples specifically related to COVID-19 testing include coding for when a patient: comes to the office for E/M visit, and is tested for COVID-19 during the visit; receives a telehealth visit re: COVID-19 and is directed to come to physician office or physician’s group practice site for testing; receives a virtual check-in/online visit re: COVID-19 (not related to E/M visit), and is directed to come to physician office for testing; and more.

There is also a quick-reference flowchart that outlines CPT reporting for COVID-19 testing.

A new web page on the AMA site also outlines CMS payment policies and regulatory flexibilities related to COVID-19.

Check the AMA COVID-19 resource center to stay up to date and for additional resources.

AMA COVID-19 Volunteer Guide for Health Care Professionals

This American Medical Association (AMA) guide includes information for physicians and health care professionals who want to support communities severely impacted by COVID-19. It tells how and where to volunteer—and things to consider before registering.


Emergency Funds Disbursement

Three Resources for CARES Act Financial Health 

Two Helpful American Medical Association (AMA) Webpages: The AMA has released two helpful guides.

SBA Paycheck Protection Loan Program Webinar: On Friday, April 3, 2020, the Oregon Medical Association (OMA), in conjunction with the Oregon Academy of Family Practice (OAFP) and Oregon’s medical societies, hosted a webinar in partnership with The Partners Group (TPG) around the CARES Act and specifically the Paycheck Protection Program.

The webinar recording can be accessed online. The Paycheck Protection Program through the Small Business Administration can be extremely beneficial to clinics with fewer than 500 total employees.


Oregon Health Authority (OHA)


Oregon Health & Science University (OHSU)


Oregon Medical Association (OMA)


Oregon Medical Board (OMB)

Physician Support Line

  • Free confidential peer support telehealth by volunteer psychiatrists for US physician colleagues during the COVID-19 pandemic
  • Now live, no appointment needed
  • 8am - 12am EST 7 days a week


Center for Disease Control and Prevention (CDC)


PO Box 19388, Portland, OR 97280
Phone: (503) 222-9977  |  Fax: (503) 222-3164

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